Rapid City Positions Service Coordinator

Service Coordinator

Summary of Responsibilities/Duties:

The primary responsibility for the Service Coordinator is to provide quality customer service and organization to the service area. Utilize excellent communication with customers to ensure they are helped and service is performed in a timely manner to meet DFP standards.

Job Duties Include:

Service department sales, estimating and purchasing.
Follow up on open parts orders and lead times.
Correspond with customers and vendors regarding open orders.
Work closely with Service Manager and Service Technicians.
Review open order report on a regular basis and follow through to ensure timely and accurate completion.
Assist with inside sales and counter sales overflow if needed.
Other duties as assigned by management.

Skills/Qualifications:

Highly motivated self-starter; excellent communication skills; proficient at planning and organization; strong mechanical background; hydraulic background preferred.

International Fluid Power SocietyThe International Fluid Power Society will globally pursue and promote the application of Fluid Power technology through certification, standardization and education essential to professional growth.

Equipment Service AssociationESA membership consists of businesses who are substantially engaged in sales or service of hydraulically, pneumatically, or electrically operated tools, components and equipment.

Fluid Power Distributors AssociationFPDA is the professional network for fluid power, automation and motion technology providers dedicated to significantly enhancing member and channel performance by delivering indispensable networking, education and success strategies.